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Customer guides

Useful information

Everything you need to shop with confidence: how to find your size, how to care for your pieces, what fabrics we use, and how to read the label.

Care Guide

Our tips for keeping every piece looking its best, for longer. Choose a category below to see how to wash, store and treat it.

  • Knitwear Care

    Knitwear

    Hand wash cold or use a wool cycle. Dry flat to keep the shape and avoid stretching.

    Read more
  • Care

    Denim

    Wash inside out, cold water, as infrequently as possible to preserve the colour and shape.

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  • Silk & Delicates Care

    Silk & Delicates

    Hand wash only, cold water, mild detergent. Never wring, lay flat to dry away from sunlight.

    Read more
  • Outerwear & Coats Care

    Outerwear & Coats

    Dry clean recommended. Store on a wide hanger and air out between wears.

    Read more
  • Removing Light Stains

    Removing Light Stains

    Treat stains as soon as possible: blot, don't rub, and always test on an inside seam first.

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  • Seasonal Storage

    Seasonal Storage

    Clean before storing, use breathable garment bags, and keep away from direct light and damp.

    Read more
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